Résumé · David Gomez

Experience

Configuration Technician

Sep 2025 – Present

Future Tech Enterprise, Inc.

Plano, TX

Imaging & Deployment: Executed high-volume imaging of desktops, laptops, and tablets for Fortune 500 and government clients using SCCM/MDT, Windows Autopilot, PXE boot, and USB media.
BIOS/UEFI Configuration: Manually and programmatically updated firmware settings including TPM enablement, Secure Boot configuration, and asset tag injection.
Hardware Customization: Performed internal hardware upgrades on factory units while maintaining warranty integrity.
Break/Fix: Managed the full break/fix lifecycle for used assets — repairing screens, chassis, and hinges to bring devices to Grade A condition for redeployment.
Quality Assurance: Conducted White Glove visual inspections and functional testing to identify cosmetic defects or DOA hardware prior to shipping.
Asset Management: Applied asset tags and security labels; scanned and logged serial numbers and service tags into the ERP/inventory system.
Kitting & Logistics: Assembled custom New Hire Kits bundling laptops with specific peripherals (docks, monitors, headsets, mice) for a premium out-of-the-box experience.

Courier

Oct 2023 – Sep 2025

FedEx Express

Sherman, TX

Delivered packages and documents efficiently, ensuring timely arrivals and high customer satisfaction.
Conducted routine vehicle inspections for safety compliance and operational efficiency.
Managed route planning to optimize delivery times and reduce operational costs.

Driver

Aug 2020 – Sep 2023

Uber

Dallas–Fort Worth Metroplex, TX

Maintained high customer satisfaction ratings providing safe and reliable transportation to a diverse client base.
Developed strong communication and problem-solving skills through high-volume daily client interactions.
Independently managed scheduling, routing, and vehicle upkeep to meet operational and company standards.

IT Specialist / Inventory Control Manager

Aug 2012 – Jun 2020

Jet Specialty, Inc.

Odessa, TX

Managed inventory and logistics to ensure accurate stock levels and timely deliveries for an industrial oil & gas supply company.
Coordinated with suppliers and vendors for timely restocking and optimal inventory management.
Conducted regular audits of inventory systems to identify discrepancies and implement corrective actions.
Utilized data analytics for inventory forecasting, reducing excess stock and improving cash flow.
Executed IT support tasks — software and hardware maintenance — to keep operations running efficiently.

Education

AAS in Cloud Computing

Collin College · McKinney, TX

Currently enrolled · AZ-104 Azure Administration focus

Aug 2024 – Present

High School Diploma

Permian High School · Odessa, TX

2007

Certifications

Cloud Infrastructure Technician — Collin College AWS Cloud Fundamentals

Skills & Technologies

OS Deployment

SCCM / MDT Windows Autopilot PXE Boot Microsoft Intune Windows 10 / 11

Firmware & Hardware

BIOS / UEFI TPM Secure Boot Laptop Teardown & Reassembly Component Replacement Break / Fix Hardware Stress Testing

IT Operations

System Imaging Operations Image Verification & QC DOA Inspection Asset Tagging & Tracking Peripheral Kitting Data Sanitization SLA Compliance Root Cause Analysis High-Volume Production

Cloud & Virtualization

Microsoft Azure AWS VMware / Hyper-V Docker Podman

Systems & Scripting

Active Directory Python Linux Inventory Control