Résumé

David Gomez

Summary

Hands-on IT support and deployment technician with 12+ years across IT support and inventory and logistics operations, specializing in high-volume imaging, PC repair, deployment, and endpoint management. Experienced with Windows Server (Active Directory, SCCM) and with Linux, Docker, and networking through a self-built multi-node homelab. AAS in Cloud Computing. Focused on infrastructure, deployment, systems administration, and cloud roles.

Experience
Configuration Technician
Sep 2025 - Present
Future Tech Enterprise, Inc.
Plano, TX
  • Imaging and Deployment: high-volume imaging of desktops, laptops, and tablets (SCCM/MDT, Autopilot, PXE, USB).
  • BIOS/UEFI Configuration: TPM enablement, Secure Boot, and firmware asset-tag settings.
  • Hardware Customization: internal hardware upgrades on factory units while maintaining warranty integrity.
  • Asset Management: applied asset tags and security labels; logged serial and service tags into the ERP/Inventory system.
  • Kitting and Logistics: assembled custom New Hire Kits with peripherals (docks, monitors, headsets, mice).
  • Quality Assurance: White Glove inspection and functional testing; DOA identification prior to shipping.
  • Break/Fix: repaired cosmetic and structural damage (screens, chassis, hinges) to Grade A condition for redeployment.
  • Deployment and Liquidation: handled devices across the full lifecycle from deployment through liquidation, including secure data sanitization and disposition of decommissioned assets.
Courier
Oct 2023 - Sep 2025
FedEx Express
Sherman, TX
  • Delivered packages and documents on time with high customer-satisfaction ratings.
  • Conducted routine vehicle inspections and managed route planning for efficiency.
Driver
Aug 2020 - Sep 2023
Uber
Dallas-Fort Worth Metroplex, TX
  • Provided safe, reliable transportation with strong customer-satisfaction ratings.
IT Specialist / Inventory Control Manager
Aug 2012 - Jun 2020
Jet Specialty, Inc.
Odessa, TX
  • Managed inventory and logistics for an industrial supply company serving the oil and gas industry.
  • Ran audits, forecasting, and vendor coordination; executed IT support tasks across software and hardware systems.
Technical Projects
Education
AAS, Cloud Computing - Infrastructure
Collin College · McKinney, TX
Graduated May 2026
High School Diploma
Permian High School · Odessa, TX
2007
Certifications
Cloud Infrastructure Technician (Collin College) HP Commercial and Consumer Desktops, Workstations and Notebooks Service Qualification (SQ24-PC) CS50P: Introduction to Programming with Python (Harvard / edX) Claude 101 (Anthropic)
Skills & Technologies
OS Deployment
SCCM/MDTWindows AutopilotPXEIntuneWindows 10/11Windows Server
Firmware & Hardware
BIOS/UEFITPMSecure BootTeardown and RepairStress TestingBreak/FixDOA Inspection
IT Operations
ImagingQCAsset TaggingKittingData SanitizationSLA ComplianceRoot Cause AnalysisHigh-Volume ProductionInventory Control
Infrastructure & Cloud
Linux (Ubuntu)DockerPodmanTailscaleCloudflare (Tunnels and Pages)DNSDHCPTCP/IPsystemdCI/CDAWS (Cloud Fundamentals)AzureVMware/Hyper-V
Systems & Scripting
Active DirectoryPythonBashGitAI-Assisted Development (Claude Code)